Sunday, February 2, 2014

Training Needs Analysis - The Why and How

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Steve Lieberman

Do you have the answers to the questions below?

• Is our focus and investment in training aligned with our business goals and objectives?
• What skills gaps are preventing us from achieving or exceeding our objectives?
• What are our core competencies and are we leveraging them?

If you don’t have the answers to these questions how are you going to get them? Maybe a training needs analysis is the answer.

Creating a learning plan is impossible without understanding the strategic needs of the business and how the skills of its employees match these needs. This is where training needs analysis (TNA) comes into play.

The goal is to detect and evaluate what training the staff needs, and if you need to recruit from the outside.

Usually, training needs analysis starts with defining the organization’s mission, vision, strategy, and future plans. The question then is, how does the answer to these questions, map out to the skill sets your employees actually possess.

If you don’t have your strategic initiatives mapped to skill sets, then a brief SWOT analysis can help the organization capture the skill sets necessary, to achieve its strategic goals. You can capture this information using surveys.

Once you have the skills sets defined that map back to your businesses’ strategic needs, then you need to accurately define the skills that your employees have. Using a skills matrix to lay out  the data you collected makes analysis easy.

Once the strategic skills required by the business and the actual skill sets of your employees have been defined; then you need to do a gap analysis. This gap analysis then defines your TNA. We have seen gap analyses that are extensive, or as simple as a list of skills then counts of strategic needs and actual employee skills side by side.

TNA’s can also be performed at different level in the organization. Organizational training needs analysis involves the review and critical appraisal of the organization’s mission, vision, and strategy.

At the team or department level, performance appraisals and review become the fundamental source of information about teams’ learning needs. Showing where there may be skill gaps within a department or team.

Finally, TNAs can be applied to the individual employee level as well. Thus, helping your employees to become better trained, and providing more value at all levels within the organization.

Our clients are always surprised at the end of the day how even the simplest TNA report is incredibly useful. With a TNA in hand you will have a good grasp on which employees have skills that are critical to the company. Exactly who needs training and development, and on what competencies or skills. Lastly, how do your people stack up against the strategic needs of the organization and the framework of a competency based training program.

FAQ

What is a training needs analysis (TNA)?

A training needs analysis is a systematic process that identifies the gap between the skills your organization needs to achieve its strategic objectives and the skills your employees currently possess. It determines what training is required and whether external recruitment is necessary to fill critical gaps.

Why is training needs analysis important for business strategy?

TNA connects training investment directly to business goals by revealing which skill gaps are preventing the organization from meeting its objectives. Without it, training budgets are spent on programs that may not address the most critical workforce deficiencies.

How do you start a training needs analysis?

Start by defining your organization's mission, vision, strategy, and future plans. Then map those strategic objectives to the specific skill sets required to achieve them. If those mappings do not exist yet, a SWOT analysis can help identify the critical competencies your business needs.

What is a skills matrix in training analysis?

A skills matrix is a visual tool that maps employee competencies against the skills required by the organization. It makes gap analysis straightforward by displaying strategic needs and actual employee skills side by side, revealing exactly where training investment should be focused.

How does gap analysis define training needs?

Gap analysis compares the skills your business strategy requires against the skills your workforce actually has. The difference between these two data sets defines your training needs analysis, showing precisely which competencies need development and at what priority level.

Can TNA be performed at different organizational levels?

Yes. TNA can operate at three levels: organizational (reviewing mission and strategy alignment), team or department (using performance appraisals to identify group skill gaps), and individual employee (targeting specific development needs). Each level provides different but complementary insights.

What does a TNA report reveal about your workforce?

A TNA report reveals which employees hold skills critical to the company, exactly who needs training and in what competencies, and how your workforce stacks up against the strategic needs of the organization. Even simple TNA reports deliver surprisingly actionable insights.

How do surveys support training needs analysis?

Surveys capture the skill sets employees currently possess and can be used to map those capabilities against strategic requirements. They provide the raw data needed to build accurate skills matrices and conduct meaningful gap analysis across the organization.

What is competency-based training and how does TNA drive it?

Competency-based training focuses development programs on the specific skills required for each role. TNA drives this by identifying the exact gaps between required and actual competencies, ensuring training programs target the skills that matter most to business outcomes.

How does SkillsDB support training needs analysis?

SkillsDB provides skills matrices, gap analysis tools, and workforce analytics that automate the core components of a TNA. Organizations can map strategic skill requirements, assess current employee capabilities, and generate actionable reports that direct training investment to the highest-impact areas.