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Making Engineering Skills Visible on the Factory Floor — Without Adding Another Process

Walk a manufacturing floor with a quality manager and ask one question: which of your operators is currently qualified to run cell 4 on the day shift, and against which revision of the work instruction? You'll get one of three answers. The first is fast and confident, from a manager who's been on this line for fifteen years and carries the answer in his head. The second is let me check the spreadsheet. The third is I can find out by Friday. All three answers are a problem. Not because the peop

Jun 23 · 5 min